Please contact our customer support team at hiya@givmoo.com or you can call and leave a message or send a text to (443)-333-5006 with your order number and reason for return. You will receive detailed instructions on how to proceed. Please note, this phone number is not answered by a human, it only receives text messages and voicemails.

Yes, we offer bulk orders and you can get them decorated or blank in most cases. We have millions of products at our fingertips because of our connections with our manufacturers and suppliers. You can contact our customer support team at hiya@givmoo.com to get started.

Simply select your product, choose the personalization option, and enter your custom text, name, or message. Our team will carefully craft your unique item and send you a preview before shipping.

Because most products are made to order, they can only be returned if they are damaged or lost. However, we will give you a 1-time complementary no-questions asked refund on an item that just didn’t work out. To review all our policy, visit https://givmoo.com/returns-exchanges-policy/

Many of the products on GivMoo are on-demand. This means that they are made when you order them. It helps us keep prices low so we don’t over order on inventory. Which is why it takes 2-5 days to produce and standard shipping takes 3-5 business days. Personalized gifts may require an additional 2-3 days for customization. Shipping is calculated at checkout based on your address and carrier rates.

Not yet. It’s an option we hope to have in place in 2027.

Absolutely! Once your order ships, you'll receive a tracking number via email. You can also track your order anytime from your account dashboard or by clicking Track Order in the top menu.